From Insights to Delight: Transforming Hotel Guest Journeys through Data

Join us as we delve into the world of data-driven hospitality, where insights pave the way for exceptional guest journeys and streamlined operations. Discover how modern tools and digital innovations are reshaping traditional hotels, automating tasks, and personalising services. Our panel of experts will share practical strategies and real-life examples, illustrating the power of data to enhance both guest satisfaction and staff efficiency in the modern hotel landscape. #Hotel #Hotel Technology #Guest Experience

Dr. Alexander Lennart Schmidt, Professor of Technological Innovation | Hotelschool The Hague
Ulrich Pillau, Founder & CEO | Apaleo
Eva Klausner, Director of Guest Experience | numa Group
Ron Sandel, Business Unit Manager | Airbnb
Hans Arno Sonderfeld, Geschäftsführer | Schlossbräu mk | hotels GmbH
Thomas Zaufal, Technical Owner | citizenM